The why, what, who and how of winning business!

Posted by Unknown on Thursday, June 18, 2009

Whenever we evaluate something we tend to go through 4 common stages; at Metro our team is constantly being trained on these stages to ensure we deliver to our client’s memorable experiences.

The first stage is WHY. It is important for us to understand why the client has come to the decision to rent the property. At Metro most of our clients are investors who are constantly adding to their portfolio. Because we manage properties here, there and everywhere we are able to manage all of our client’s properties providing a one stop service that they love.

The second stage is WHAT options are best for the client. Many agents will encourage you to sell your investments however because property management is our core business we teach our clients never to sell. We are able to provide detailed and researched data on rental prices and returns, types of tenants your property will attract and how long it may be vacant for.

The third stage is WHO. It is important that you research agents and ensure that they are able to provide you with the level of service you require. It is important you get constant feedback, guarantees on service delivery, researched rental prices and a team that is well trained and property management is their core business.

The fourth stage is HOW, we will work with you to ensure we provide you with the best marketing, feedback from open for inspections, presenting at least 3 applications for your approval and then managing the relationship with the tenant so your rent is paid on time and we ensure that we conduct regular inspections, rent reviews and lease renewals.

If you have any queries please do not hesitate to contact us at Metro Property Management.

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